Privacy Policy

Introduction

This Privacy Policy lets you know what happens to personal data we use and hold when you have Driving School lessons.

If you provide us with personal information on behalf of another person, you must ensure that it is accurate, up to date and that you have their authorisation to do so. You should make sure that you provide them with a copy of this Privacy Policy or let them know how to access it. Where this privacy policy refers to "you", this also includes data about anyone else named on the policy or whose data you provide us with.

Personal data we hold and use:
Sources of personal data
Reasons for using your personal data
Sharing and disclosures of your personal data
Withdrawing your consent
Transfers outside of the UK or EEA
Sharing with credit reference and fraud prevention agencies
Use of automated decisions
Changes to your data
Retention of your data
Your data protection rights
You have a right to object

Changes to this Privacy Policy
Contact us at:
pjordan2774@gmail.com

The data controller of our driving lessons is Paul Jordan.

We have a Data Protection Officer whom you can contact upon request.

Personal data we hold and use
We use several different types of information about you, policyholders and beneficiaries. Below we have set out the types of information we hold:
• Personal and contact details, your date of birth, gender and/or age;
• Records of your contacts with us
• Details of products and services you hold or have held, as well as your use of them and any claims or breakdowns.
• Driving license information, theory test certificate number
• Information about your health or if you are a vulnerable customer - for example, details of assistance required – if these are needed to provide a service to you

Reasons for holding and using your personal data
Your information may be used by us for the reasons below. We have arranged them according to the legal reason we are allowed to use the data:
1) To provide you with our products or services or decide whether to do so:
A)Providing you with lessons and liaising with DVSA
Communicating with you and holding records about our dealings and interactions with you;
Making decisions about what we can offer you;
To manage the operation of our business.
For analysing location and routes taken as part of providing and managing your lessons;
To monitor and to keep records of our communications with you and our staff;
B)Police and law enforcement agencies -if we are required or need to support a criminal investigation;
• Governmental and regulatory bodies such DVSA or DVLA,
• Organisations and businesses who provide services to us and suppliers of business support services;

Withdrawing your consent
Where we rely on your consent, you can withdraw it at any time by using the contact details:
pjordan2774@gmail.com

Changes to your data
You should tell us when there are any changes to your personal data so that we can update our records. We’ll then update your records if we can.

Monitoring communications
We may monitor communications with you, where permitted by law.
• For as long as we have reasonable business needs.

Your data protection rights
Here is a list of the rights that all individuals have under UK data protection laws. They don’t apply in all circumstances so your request may not always be granted. If you wish to use any of them, we’ll explain at that time if they apply or not, and if we will comply or not with you request, including the reasons why.
• The right to be informed about the processing of your personal information;
• The right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed;
• The right to object to the processing of your personal information;
• The right to restrict processing of your personal information;
• The right to have your personal information erased;
• The right to request access to your personal information and how we process it;
• The right to move, copy or transfer your personal information; and
• Rights in relation to automated decision making which has a legal effect or otherwise significantly affects you.

You have the right to complain to the Information Commissioner’s Office which enforces data protection laws -
https://ico.org.uk/.

You can contact pjordan2774@gmail.com for more details on all the above.

You have a right to object
You have the right to object to certain purposes for processing, in particular to data used for direct marketing purposes and to data processed for certain reasons based on our legitimate interests. You can contact us using the contact details in your policy documents or listed below to exercise these rights.

Changes to this privacy notice
We may change this Privacy Policy from time to time to reflect changes in the law and/or our privacy practices. We
encourage you to check this privacy notice for changes periodically.